By Frank Federico, Institute for Healthcare Improvement Frank Federico is a senior patient safety expert and Institute for Healthcare Improvement (IHI) faculty. He is a pharmacist by training and has co-chaired many IHI collaboratives. The four pillars of the learning system The learning system supports rapid learning and the use
Continue readingThe period between referral, assessment and being offered an intervention can be a very difficult and anxious time for those awaiting care and for their families. Last year, a collaborative of mental health professionals and third sector colleagues in Wales came together to see if they could find solutions to
Continue readingBy Hazel Powell, Deputy Executive Director of Nursing, Swansea Bay University Health Board While for many the new year is a good opportunity to reflect on the past 12 months and plan for the year ahead, the intense focus for the NHS at this time of year is very much
Continue readingBy Nicola Williams, Director of Nursing, AHPs & Healthcare Scientists, Velindre Corporate Trust. We all want safe, reliable and effective care for our patients and the teams in Velindre are working incredibly hard to learn, improve and steer change to create a meaningful culture of psychological safety. We have the
Continue readingBy Mandy Westcott, Q Lab Cymru Senior Improvement and Collaboration Manager Human Learning Systems (HLS) is an alternative way of delivering public service that embraces complexity, relationships, and learning. It aims to create public services that are tailored to the unique strengths and needs of each person, family and community
Continue readingBy Dominique Bird, Deputy Director and Head of Quality Improvement, Improvement Cymru In the journey of healthcare improvement there is one essential ingredient that often determines our success – momentum. It’s the driving force that propels us forward, enabling us to overcome obstacles and reach our goals. It’s the energy
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